Contact Us
If you or your family have a question, concern or complaint about your stay, we suggest that you first discuss it with your nurse or nurse manager. If the issue remains unresolved, then call on the Patient Relations staff to help reach a resolution.
If you still don't have a satisfactory resolution, you may request a formal grievance review through Patient Relations. You can talk with a Patient Relations representative or file a complaint or grievance either during your stay or after your discharge.
Local facility contact information
- Alta Bates Summit Medical Center | Berkeley/Oakland
- California Pacific Medical Center | San Francisco
- California Pacific Medical Center, St. Luke's campus | San Francisco
- Eden Medical Center | Castro Valley
- Mills-Peninsula Health Services | Burlingame/San Mateo
- Novato Community Hospital | Novato
- Palo Alto Medical Foundation | Palo Alto
- Sutter Pacific Medical Foundation | San Francisco
- San Leandro Hospital | San Leandro
- Sutter East Bay Medical Foundation | Lafayette
- Sutter Medical Center of Santa Rosa | Santa Rosa
- Sutter Medical Foundation, North Bay | Santa Rosa
- Sutter Regional Medical Foundation | Vallejo
- Sutter Solano Medical Center | Vallejo
- Sutter Tracy Community Hospital | Tracy
- Sutter Amador Hospital | Jackson
- Sutter Auburn Faith Hospital | Auburn
- Sutter Center for Psychiatry | Sacramento
- Sutter Davis Hospital | Davis
- Sutter Medical Center | Sacramento
- Sutter Medical Foundation | Sacramento area
- Sutter North Medical Foundation | Marysville/Yuba City
- Sutter Roseville Medical Center | Roseville
- Memorial Hospital | Los Banos
- Memorial Medical Center | Modesto
- Sutter Gould Medical Foundation | Modesto area
- Sutter Coast Hospital | Crescent City
- Sutter Lakeside Hospital | Lakeport
- Kahi Mohala | Ewa Beach
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Joint Commission
At times, patients may wish to contact an outside agency instead of utilizing the hospital's grievance process. This is your right to do so. If your concerns cannot be resolved through the hospital, you are encouraged to contact the Joint Commission.
To report quality or safety concerns, contact:
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
630-792-5000 or 800-994-6610
www.jcaho.org
Report a complaint to the Joint Commission
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